Official RIM Statement on EMEA BIS Failure
on Wednesday, June 2, 2010
Yesterday's problems were related to failure of the fiber of one of Europe's Internet service providers Reseach In Motion. Currently, Internet traffic configuration has been modified and restored to its previous state will be only after a series of confirmation tests fully functional connections. According to the assumptions, should ideally take place tomorrow night, between the hours of 9PM and 1AM EST.
"Below is an updated statement Following Yesterdays EMEA Relay Service Interruption.
A cut in the fiber link, they managed to of RIM's ISP
Statement:
Our circuit provider is continuing to work to resolve the connectivity issue Identified on June 1st. As a result, the BlackBerry infrastructure will Remain in its current configuration until Further notice. Extensive service only after verification and testing have been completed Enterprise Traffic will be moved back onto the restored link. Our current target is During the maintenance window June 2nd from 9pm to 1am Eastern Time
No. Is Expected service impact at this time.
A future communication will be sent once the circuit provider has the connectivity issue RESOLVED."